💳 Prepaid Perks: Get 5% EXTRA OFF + ⚡ Faster Processing!
Step into effortless comfort with our Breathable Grip Socks, designed for all-day freshness and a secure, slip-free experience. Crafted with premium imported fabric, these socks offer superior breathability, sweat-wicking properties, and a snug fit for unmatched ease.
Upgrade your everyday essentials with the perfect blend of style, support, and breathable comfort.
Thank you for choosing TenaxTees as your preferred shopping destination. We are committed to ensuring your complete satisfaction with our products. Please take a moment to familiarize yourself with our return and exchange policy.
Returns & Exchanges
At TenaxTees, our goal is to provide top-quality products and outstanding service. However, if you happen to receive a damaged product or an item that doesn't match your order, we are here to assist you. Please review our return and exchange guidelines below:
Returns
If you don't like the product or it's fit, it can be returned to us. Please note that a nominal Return fee of Rs.100 will be charged per product. This fee helps cover the costs associated with processing the pickup and exchange, including handling, packaging, and logistics.
Damaged or Incorrect Product
In the event that you receive a damaged product or an incorrect item, kindly return it to us along with your order number.
Upon receiving the product and confirming the issue, we will promptly dispatch a replacement to you.
Exchange Policy
As per our company policy, we do not offer refunds or accept returns once a product has been sold. Nevertheless, we provide the option to exchange the product for a different size, subject to the following conditions:
Cancellation of Orders
Credit Note for Unavailable Sizes
If the desired size for an exchange is unavailable, we will issue a credit note.
This credit note will be sent to your email and can be utilized for your next purchase on the TenaxTees website. Please ensure you use the credit within 30 days of its issuance.
Partial Order Exchange
Yes, you can exchange eligible products within 48 hours of delivery. Please note that certain items may not be returnable or exchangeable.
Fit Issues
If a product doesn't fit, and you require a different size, please request a size exchange with our customer service team within 48 hours of receiving the product. We will do our utmost to assist with size exchanges, subject to availability. If the requested size is unavailable, we will offer you the option of a credit note for future purchases.
Non-Acceptance of Exchanges
We hope this policy clarifies our approach to returns and exchanges at TenaxTees. Should you have any questions or require further assistance, please do not hesitate to reach out to us at shoptenaxtees@gmail.com
Thank you for choosing TenaxTees, and we look forward to serving you!
Comfortable, Value for Money
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you find the socks comfortable and a great value for money! We strive to provide the best quality at an affordable price, and it’s awesome to know you’re happy with your purchase.
If you need anything else, feel free to reach out. We’re here to help!
Thanks again, and we look forward to serving you again soon!
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